HOTEL CONTROLLING · MANAGEMENT INTELLIGENCE
Every day, you make decisions for your hotel. GEN│RAL helps you see the economic picture more clearly.
For Owners and General Managers of independent hotels and owner-led hotel groups.
Executive standard trial · 7 calendar days from activation · no automatic subscription
THE IDEA BEHIND GEN│RAL
GEN│RAL FILM · 73 SECONDS
The film presents the management method and target architecture behind GEN│RAL. The original film is in German.
Hotels have enough data. What is missing is decision logic. GEN│RAL connects operational reality and management knowledge to create clear priorities for decision-makers. More than 20 years of hotel responsibility, P&L, turnaround, development and CAPEX across different hotel projects. This experience forms a closed knowledge cycle. EPV │ Nexus organises data. EPV │ Intelligence identifies patterns. The EPV Operating System turns validated knowledge into practical use. GEN│RAL provides signals and sends results back to EPV │ Nexus. GEN│RAL brings this logic into everyday hotel operations. Profit leakage becomes visible. Many signals are reduced to up to three sound priorities. The system recommends. Management decides. When software alone is not enough, the EPV │ Managing team supports you. From the decision through to implementation.
The film describes the method, not the activation status of individual integrations. Connections require separate technical approval; signals and hypotheses do not establish causation or guarantee results.
FROM SIGNAL TO DECISION
Your PMS and accounts record performance. GEN│RAL helps you interpret monthly hotel figures and decide what to investigate next.
ONE MANAGEMENT QUESTION
Both months show a 20% GOP margin. Yet month B delivers €4,000 less GOP as total revenue falls from €200,000 to €180,000. The ratio alone conceals the absolute decline.
The calculation is transparent. It does not establish a cause or demonstrate an improvement.
GROUNDED IN HOTEL OPERATIONS
Owners understand the economic picture. General Managers focus on what matters. Executive extends that view across several hotels.
Four areas of work. 14 capabilities. Available from the plan shown — higher plans include the capabilities of the plans below.
Understand the economic picture.
Turn insight into accountable action.
Bring the hotel context into the decision.
Look across individual hotels.
04 — FOUNDING PARTNER · THE LAUNCH PROGRAMME
For 10–15 companies ready to use GEN│RAL in their own hotel and help shape it from the start.
YOUR FOUNDING TERMS
€1,788net / year
Paid annually in advance · equivalent to €149 net per month
Agreed personally. No automatic contract.
Admission closes after 10–15 Founding-Partner companies. Hotels 2 and 3: +€600 net/year each, three hotels maximum. The special status ends after no more than 24 months; a new order is required afterwards. Access follows approval and payment, with no separate Founding trial.
SCOPE & TERMS
Choose the scope your hotel needs. Every standard trial includes 7 calendar days of Executive access. Prices exclude VAT; 12-month minimum term. Orders currently use written agreement and annual prepayment.
Recognise what matters economically.
12-month minimum term. Monthly payment is not currently available.
€999 net / year
Paid annually in advance, ordered in writing after a fit check. 12-month minimum term. All prices exclude statutory VAT.
Monthly payment is not currently available and requires separate checkout approval.
Turn insight into accountable action.
12-month minimum term. Monthly payment is not currently available.
€1,990 net / year
Paid annually in advance, ordered in writing after a fit check. 12-month minimum term. All prices exclude statutory VAT.
Monthly payment is not currently available and requires separate checkout approval.
Compare hotels and assess defined scenarios.
12-month minimum term. Monthly payment is not currently available.
€4,490 net / year
Paid annually in advance, ordered in writing after a fit check. 12-month minimum term. All prices exclude statutory VAT.
Monthly payment is not currently available and requires separate checkout approval.
For larger hotel organisations.
We agree scope and terms with you personally.
THE NEXT STEP
Your existing monthly figures are the starting point. GEN│RAL turns them into an economic interpretation for you to review in your own context.
Your hotel profile and aggregated monthly figures form the foundation.
Review economic signals, their interpretation and the next steps.
Record actions and follow their further development.
FAQ
Data, scope and terms in detail.
Verify your email, set up your own organisation securely and activate your standard trial – no personal pre-approval required. You receive seven calendar days of Executive capabilities. Registration and email confirmation alone do not start the clock; activation or earlier usable data does. The trial ends automatically, with no paid subscription or invoice. Founding, Enterprise and special pilots are agreed personally.
GEN│RAL is a management decision system for independent hotels. It puts the monthly operating and financial figures you enter into context, highlighting economic priorities and next steps.
Independent hotels and owner-led hotel groups, especially where there is no dedicated controlling function or advanced Management Intelligence.
No. A PMS and financial reporting document what happened operationally and financially. GEN│RAL shows which development now deserves management attention.
No. You enter aggregated monthly figures or correct a monthly report; the analysis then updates. This does not promise automatic data feeds from a PMS, POS, RMS or accounting system, or real-time analysis.
V1 uses monthly reports. Analysis is updated when a monthly report is entered or corrected; it does not offer a separate weekly analysis period.
AI explains and structures results using approved GEN│RAL data. Critical economic calculations follow fixed, transparent rules.
The Executive trial ends automatically. A paid plan starts only after active contract confirmation and separate payment approval. Price, term and payment schedule are confirmed clearly before the contract is concluded. The standard trial does not create a paid subscription.
After a fit check, you can order an annual subscription directly in writing; the trial is optional. Personal order or contract confirmation is followed by an invoice. Annual prepayment is made by bank transfer; access is activated only after confirmed receipt of payment and approval. There is no automatic charge. Monthly payment will only be activated after separate checkout approval.
No. Every plan has a minimum term of twelve months. Monthly payment means twelve advance payments at the monthly rate. Annual prepayment has a separate discounted price.
The trial ends automatically and does not need to be cancelled. Paid standard contracts can be cancelled at any time effective at the end of the current contract year; otherwise they renew for twelve months. Founding Partner terms end after no more than 24 months without automatic conversion.
GEN│RAL processes aggregated hotel KPIs only. Do not enter data relating to individual guests, employees or other sensitive personal information.
Signed-in users can export their personal data as JSON under Data & Privacy. Authorised organisation roles also have an operational organisation export. Authentication secrets and internal security logs are excluded. After access ends, contact support@epv-group.com. Deletion requests undergo identity and applicable retention checks; they do not cause immediate, unreviewed deletion.
Upgrades and additional hotels can take effect during the term with proration. Downgrades and hotel reductions take effect only at the end of the contract year. Price, date and scope are confirmed beforehand; cancellation, downgrades and hotel reductions do not trigger a pro-rata refund of annual prepayments.
The launch programme is limited to 10–15 companies. Founding Partners receive Executive features for one hotel and unlimited users for €1,788 net annually in advance. Hotels 2 and 3 cost an additional €600 net per year each; three hotels maximum. The special status ends after no more than 24 months without automatic conversion. A usage- and impact-based recommendation is prepared 90 days beforehand. Access follows approval and payment, with no separate Founding trial.
No. GEN│RAL creates clarity, priorities and a stronger basis for decisions. Management remains responsible for the decision and its implementation.
GEN│RAL
